Post-market surveillance: What happens after the product is placed on the market?

Post-Market Surveillance (PMS), i.e. the monitoring and review of approved medical devices, refers to the process after they have been placed on the market. The aim of this structured process is to identify possible corrective measures for your medical device. Here it is crucial to classify market behavior correctly.

This is the focus of post-market surveillance

  • identify the risks

  • determine the effectiveness compared to other products

  • be able to initiate significant measures quickly

  • identify existing safety issues

  • update the risk management

This is exactly where the experts at BAYOOCARE, as our YOOme partners, come into play.

As part of the process, the following information is checked and the corresponding activities are carried out:

  • Reviews and feedback in the respective app stores

  • Feedback via support channels

  • In-app feedback from end users

  • Feedback via the error log service

  • Monitoring of market competitors

  • Monitoring cybersecurity information

  • Independent testing and validation